Yes, and you can do it yourself in about thirty seconds.
To cancel: Open your Tock confirmation email and click “Cancel reservation.” If you booked with a Tock account, you can also cancel from your reservation under your profile at exploretock.com.
To change the date, time, or guest count: Cancel your current reservation and rebook the slot you want at puttery.com. Packages can’t be edited after booking, so rebooking is faster than waiting on us.
Refunds: Refunds go back to the original payment method and typically post within 5 to 10 business days.
Can’t find your confirmation email? Check spam for noreply@exploretock.com. Still can’t find it? Reach out to us via the contact form.
Booked a private event or buyout? Those follow the terms in your event agreement, not this policy. Your event planner is your contact.